{"id":3793,"date":"2025-10-28T14:25:59","date_gmt":"2025-10-28T12:25:59","guid":{"rendered":"https:\/\/www.flowuppalma.com\/?page_id=3793"},"modified":"2025-10-28T14:25:59","modified_gmt":"2025-10-28T12:25:59","slug":"terms-of-use-cgu-flowup-palma","status":"publish","type":"page","link":"https:\/\/www.flowuppalma.com\/es\/terms-of-use-cgu-flowup-palma\/","title":{"rendered":"Terms of Use (CGU) \u2013 FlowUp Palma"},"content":{"rendered":"

Effective Date:<\/strong> 28\/11\/2025<\/p>\n\n\n\n

These Terms of Use (\u201cTerms\u201d, \u201cCGU\u201d) govern the access and use of the website www.flowuppalma.com<\/strong> and the services offered online by FlowUp Palma<\/strong>, a commercial brand owned by KV SPA SL<\/strong>, located at Calle Carnisseria 3B, 07001 Palma de Mallorca, Spain<\/strong>. By accessing the website, you (\u201cUser\u201d, \u201cyou\u201d) agree to these Terms.<\/p>\n\n\n\n

1. Acceptance of Terms<\/strong><\/h2>\n\n\n\n
    \n
  • By using this website, you confirm that you have read, understood, and agree to comply with these Terms.<\/li>\n\n\n\n
  • Users must be of legal age<\/strong> to access services and book appointments.<\/li>\n<\/ul>\n\n\n\n

    2. Use of the Website<\/strong><\/h2>\n\n\n\n
      \n
    • The website is provided for information, booking, and e-commerce purposes<\/strong>.<\/li>\n\n\n\n
    • Users agree to use the site for lawful purposes only<\/strong> and not to upload or distribute harmful, illegal, or infringing content.<\/li>\n\n\n\n
    • FlowUp Palma reserves the right to suspend or block access<\/strong> to users violating these Terms.<\/li>\n<\/ul>\n\n\n\n

      3. Online Reservations and Glofox<\/strong><\/h2>\n\n\n\n
        \n
      • All online bookings are managed via Glofox<\/strong>, a secure third-party platform.<\/li>\n\n\n\n
      • Users are responsible for providing accurate and up-to-date personal information<\/strong> during booking.<\/li>\n\n\n\n
      • FlowUp Palma is not liable<\/strong> for booking errors caused by incorrect user data or technical issues on Glofox.<\/li>\n\n\n\n
      • Confirmations and reminders may be sent via email, SMS, or WhatsApp.<\/li>\n<\/ul>\n\n\n\n

        4. Intellectual Property<\/strong><\/h2>\n\n\n\n
          \n
        • All website content, including text, images, graphics, logos, and design, is protected by copyright and trademark law<\/strong>, owned by KV SPA SL or licensed to FlowUp Palma.<\/li>\n\n\n\n
        • Users may not reproduce, distribute, modify, or publicly display<\/strong> website content without prior written consent.<\/li>\n<\/ul>\n\n\n\n

          5. Privacy and Data Protection (GDPR Compliance)<\/strong><\/h2>\n\n\n\n
            \n
          • FlowUp Palma collects personal data (name, email, phone, health information) for booking, service delivery, marketing, and administrative purposes<\/strong>.<\/li>\n\n\n\n
          • Glofox processes online booking data in compliance with GDPR standards<\/strong>.<\/li>\n\n\n\n
          • Users have the right to access, correct, or delete<\/strong> their personal data by contacting flowup@flowuppalma.com<\/strong>.<\/li>\n\n\n\n
          • By using the website, you consent to the collection and processing of your data in accordance with EU GDPR<\/strong>.<\/li>\n<\/ul>\n\n\n\n

            6. Liability<\/strong><\/h2>\n\n\n\n
              \n
            • The website and its content are provided \u201cas is\u201d<\/strong>. FlowUp Palma is not liable<\/strong> for damages arising from technical failures, misuse, or external factors beyond its control.<\/li>\n\n\n\n
            • Therapies and services offered by FlowUp Palma are for wellness purposes only<\/strong> and are not a substitute for medical advice or treatment<\/strong>.<\/li>\n<\/ul>\n\n\n\n

              7. External Links<\/strong><\/h2>\n\n\n\n
                \n
              • The website may contain links to third-party websites. FlowUp Palma is not responsible for the content, services, or privacy practices<\/strong> of external sites.<\/li>\n<\/ul>\n\n\n\n

                8. Modifications<\/strong><\/h2>\n\n\n\n
                  \n
                • FlowUp Palma may update or modify these Terms<\/strong> at any time.<\/li>\n\n\n\n
                • Users are responsible for reviewing the Terms periodically. Continued use of the website constitutes acceptance of the updated Terms.<\/li>\n<\/ul>\n\n\n\n

                  9. Governing Law and Jurisdiction<\/strong><\/h2>\n\n\n\n
                    \n
                  • These Terms are governed by Spanish law<\/strong>.<\/li>\n\n\n\n
                  • Any disputes arising from the website use shall be submitted to the courts of Palma de Mallorca, Spain<\/strong>.<\/li>\n<\/ul>\n\n\n\n

                    10. Contact Information<\/strong><\/h2>\n\n\n\n

                    FlowUp Palma \/ KV SPA SL<\/strong><\/p>\n\n\n\n

                    Address:<\/strong> Calle Carnisseria 3B, 07001 Palma de Mallorca, Spain<\/p>\n\n\n\n

                    Phone \/ WhatsApp:<\/strong> +34 654 18 03 55<\/p>\n\n\n\n

                    Email:<\/strong> flowup@flowuppalma.com<\/p>\n\n\n\n

                    <\/p>","protected":false},"excerpt":{"rendered":"

                    Effective Date: 28\/11\/2025 These Terms of Use (\u201cTerms\u201d, \u201cCGU\u201d) govern the access and use of…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3793","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/pages\/3793","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/comments?post=3793"}],"version-history":[{"count":1,"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/pages\/3793\/revisions"}],"predecessor-version":[{"id":3794,"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/pages\/3793\/revisions\/3794"}],"wp:attachment":[{"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/media?parent=3793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}