{"id":3793,"date":"2025-10-28T14:25:59","date_gmt":"2025-10-28T12:25:59","guid":{"rendered":"https:\/\/www.flowuppalma.com\/?page_id=3793"},"modified":"2025-10-28T14:25:59","modified_gmt":"2025-10-28T12:25:59","slug":"terms-of-use-cgu-flowup-palma","status":"publish","type":"page","link":"https:\/\/www.flowuppalma.com\/es\/terms-of-use-cgu-flowup-palma\/","title":{"rendered":"Terms of Use (CGU) \u2013 FlowUp Palma"},"content":{"rendered":"

Effective Date:<\/strong> 28\/11\/2025<\/p>\n\n\n\n

These Terms of Use (\u201cTerms\u201d, \u201cCGU\u201d) govern the access and use of the website www.flowuppalma.com<\/strong> and the services offered online by FlowUp Palma<\/strong>, a commercial brand owned by KV SPA SL<\/strong>, located at Calle Carnisseria 3B, 07001 Palma de Mallorca, Spain<\/strong>. By accessing the website, you (\u201cUser\u201d, \u201cyou\u201d) agree to these Terms.<\/p>\n\n\n\n

1. Acceptance of Terms<\/strong><\/h2>\n\n\n\n
    \n
  • By using this website, you confirm that you have read, understood, and agree to comply with these Terms.<\/li>\n\n\n\n
  • Users must be of legal age<\/strong> to access services and book appointments.<\/li>\n<\/ul>\n\n\n\n

    2. Use of the Website<\/strong><\/h2>\n\n\n\n
      \n
    • The website is provided for information, booking, and e-commerce purposes<\/strong>.<\/li>\n\n\n\n
    • Users agree to use the site for lawful purposes only<\/strong> and not to upload or distribute harmful, illegal, or infringing content.<\/li>\n\n\n\n
    • FlowUp Palma reserves the right to suspend or block access<\/strong> to users violating these Terms.<\/li>\n<\/ul>\n\n\n\n

      3. Online Reservations and Glofox<\/strong><\/h2>\n\n\n\n
        \n
      • All online bookings are managed via Glofox<\/strong>, a secure third-party platform.<\/li>\n\n\n\n
      • Users are responsible for providing accurate and up-to-date personal information<\/strong> during booking.<\/li>\n\n\n\n
      • FlowUp Palma is not liable<\/strong> for booking errors caused by incorrect user data or technical issues on Glofox.<\/li>\n\n\n\n
      • Confirmations and reminders may be sent via email, SMS, or WhatsApp.<\/li>\n<\/ul>\n\n\n\n

        4. Intellectual Property<\/strong><\/h2>\n\n\n\n
          \n
        • All website content, including text, images, graphics, logos, and design, is protected by copyright and trademark law<\/strong>, owned by KV SPA SL or licensed to FlowUp Palma.<\/li>\n\n\n\n
        • Users may not reproduce, distribute, modify, or publicly display<\/strong> website content without prior written consent.<\/li>\n<\/ul>\n\n\n\n

          5. Privacy and Data Protection (GDPR Compliance)<\/strong><\/h2>\n\n\n\n
            \n
          • FlowUp Palma collects personal data (name, email, phone, health information) for booking, service delivery, marketing, and administrative purposes<\/strong>.<\/li>\n\n\n\n
          • Glofox processes online booking data in compliance with GDPR standards<\/strong>.<\/li>\n\n\n\n
          • Users have the right to access, correct, or delete<\/strong> their personal data by contacting flowup@flowuppalma.com<\/strong>.<\/li>\n\n\n\n
          • By using the website, you consent to the collection and processing of your data in accordance with EU GDPR<\/strong>.<\/li>\n<\/ul>\n\n\n\n

            6. Liability<\/strong><\/h2>\n\n\n\n
              \n
            • The website and its content are provided \u201cas is\u201d<\/strong>. FlowUp Palma is not liable<\/strong> for damages arising from technical failures, misuse, or external factors beyond its control.<\/li>\n\n\n\n
            • Therapies and services offered by FlowUp Palma are for wellness purposes only<\/strong> and are not a substitute for medical advice or treatment<\/strong>.<\/li>\n<\/ul>\n\n\n\n

              7. External Links<\/strong><\/h2>\n\n\n\n
                \n
              • The website may contain links to third-party websites. FlowUp Palma is not responsible for the content, services, or privacy practices<\/strong> of external sites.<\/li>\n<\/ul>\n\n\n\n

                8. Modifications<\/strong><\/h2>\n\n\n\n
                  \n
                • FlowUp Palma may update or modify these Terms<\/strong> at any time.<\/li>\n\n\n\n
                • Users are responsible for reviewing the Terms periodically. Continued use of the website constitutes acceptance of the updated Terms.<\/li>\n<\/ul>\n\n\n\n

                  9. Governing Law and Jurisdiction<\/strong><\/h2>\n\n\n\n
                    \n
                  • These Terms are governed by Spanish law<\/strong>.<\/li>\n\n\n\n
                  • Any disputes arising from the website use shall be submitted to the courts of Palma de Mallorca, Spain<\/strong>.<\/li>\n<\/ul>\n\n\n\n

                    10. Contact Information<\/strong><\/h2>\n\n\n\n

                    FlowUp Palma \/ KV SPA SL<\/strong><\/p>\n\n\n\n

                    Address:<\/strong> Calle Carnisseria 3B, 07001 Palma de Mallorca, Spain<\/p>\n\n\n\n

                    Phone \/ WhatsApp:<\/strong> +34 654 18 03 55<\/p>\n\n\n\n

                    Email:<\/strong> flowup@flowuppalma.com<\/p>\n\n\n\n

                    <\/p>","protected":false},"excerpt":{"rendered":"

                    Effective Date: 28\/11\/2025 These Terms of Use (\u201cTerms\u201d, \u201cCGU\u201d) govern the access and use of…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3793","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms of Use (CGU) \u2013 FlowUp Palma - Flow Up Palma<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.flowuppalma.com\/es\/terms-of-use-cgu-flowup-palma\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Use (CGU) \u2013 FlowUp Palma - Flow Up Palma\" \/>\n<meta property=\"og:description\" content=\"Effective Date: 28\/11\/2025 These Terms of Use (\u201cTerms\u201d, \u201cCGU\u201d) govern the access and use of...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.flowuppalma.com\/es\/terms-of-use-cgu-flowup-palma\/\" \/>\n<meta property=\"og:site_name\" content=\"Flow Up Palma\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.flowuppalma.com\\\/terms-of-use-cgu-flowup-palma\\\/\",\"url\":\"https:\\\/\\\/www.flowuppalma.com\\\/terms-of-use-cgu-flowup-palma\\\/\",\"name\":\"Terms of Use (CGU) \u2013 FlowUp Palma - Flow Up Palma\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.flowuppalma.com\\\/#website\"},\"datePublished\":\"2025-10-28T12:25:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.flowuppalma.com\\\/terms-of-use-cgu-flowup-palma\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.flowuppalma.com\\\/terms-of-use-cgu-flowup-palma\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.flowuppalma.com\\\/terms-of-use-cgu-flowup-palma\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.flowuppalma.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms of Use (CGU) \u2013 FlowUp Palma\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.flowuppalma.com\\\/#website\",\"url\":\"https:\\\/\\\/www.flowuppalma.com\\\/\",\"name\":\"Flow Up Palma Pilates Studio\",\"description\":\"Pilates Studio & Well-being\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.flowuppalma.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.flowuppalma.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.flowuppalma.com\\\/#organization\",\"name\":\"Flow Up Palma\",\"url\":\"https:\\\/\\\/www.flowuppalma.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/www.flowuppalma.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.flowuppalma.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/flowup-rond.png\",\"contentUrl\":\"https:\\\/\\\/www.flowuppalma.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/flowup-rond.png\",\"width\":2406,\"height\":2406,\"caption\":\"Flow Up Palma\"},\"image\":{\"@id\":\"https:\\\/\\\/www.flowuppalma.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/flow.up.palma\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms of Use (CGU) \u2013 FlowUp Palma - Flow Up Palma","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.flowuppalma.com\/es\/terms-of-use-cgu-flowup-palma\/","og_locale":"es_ES","og_type":"article","og_title":"Terms of Use (CGU) \u2013 FlowUp Palma - Flow Up Palma","og_description":"Effective Date: 28\/11\/2025 These Terms of Use (\u201cTerms\u201d, \u201cCGU\u201d) govern the access and use of...","og_url":"https:\/\/www.flowuppalma.com\/es\/terms-of-use-cgu-flowup-palma\/","og_site_name":"Flow Up Palma","twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.flowuppalma.com\/terms-of-use-cgu-flowup-palma\/","url":"https:\/\/www.flowuppalma.com\/terms-of-use-cgu-flowup-palma\/","name":"Terms of Use (CGU) \u2013 FlowUp Palma - Flow Up Palma","isPartOf":{"@id":"https:\/\/www.flowuppalma.com\/#website"},"datePublished":"2025-10-28T12:25:59+00:00","breadcrumb":{"@id":"https:\/\/www.flowuppalma.com\/terms-of-use-cgu-flowup-palma\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.flowuppalma.com\/terms-of-use-cgu-flowup-palma\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.flowuppalma.com\/terms-of-use-cgu-flowup-palma\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.flowuppalma.com\/"},{"@type":"ListItem","position":2,"name":"Terms of Use (CGU) \u2013 FlowUp Palma"}]},{"@type":"WebSite","@id":"https:\/\/www.flowuppalma.com\/#website","url":"https:\/\/www.flowuppalma.com\/","name":"Flow Up Palma Pilates Studio","description":"Pilates Studio & Well-being","publisher":{"@id":"https:\/\/www.flowuppalma.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.flowuppalma.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/www.flowuppalma.com\/#organization","name":"Flow Up Palma","url":"https:\/\/www.flowuppalma.com\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.flowuppalma.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.flowuppalma.com\/wp-content\/uploads\/2026\/06\/flowup-rond.png","contentUrl":"https:\/\/www.flowuppalma.com\/wp-content\/uploads\/2026\/06\/flowup-rond.png","width":2406,"height":2406,"caption":"Flow Up Palma"},"image":{"@id":"https:\/\/www.flowuppalma.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/flow.up.palma\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/pages\/3793","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/comments?post=3793"}],"version-history":[{"count":1,"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/pages\/3793\/revisions"}],"predecessor-version":[{"id":3794,"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/pages\/3793\/revisions\/3794"}],"wp:attachment":[{"href":"https:\/\/www.flowuppalma.com\/es\/wp-json\/wp\/v2\/media?parent=3793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}